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From260US$ /night
Check-in
10Dec2025Select date
Check-out
11Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Retorno Del Rey 36, Cancun, Mexico, 77500
-
Steps from the beach
Perfect
9.1
9.4
/10
4.5
4.3
/5

Amenities

Kempinski Hotel Cancún offers a luxurious experience with a beachfront location along pristine white sands. Guests can enjoy access to the award-winning Kayantá Spa, which provides wellness treatments using indigenous ingredients from the Yucatán Peninsula. The hotel also provides various indoor and outdoor event spaces, suitable for business meetings, weddings, and social gatherings.

Rooms

The hotel features beautifully appointed rooms with stunning views of the Caribbean Sea. The Deluxe Seaside Room offers approximately 441 square feet of space, while the Club Seafront Room provides immediate access to a private Club Lounge. These rooms are equipped with luxurious marble bathrooms and amenities including Salvatore Ferragamo(R) bath products, ensuring a comfortable stay.

Dining

Dining options include the AAA Five Diamond award-winning Fantino restaurant, which serves Mediterranean cuisine. The Club Grill & Jazz Supper Club features live jazz music alongside gourmet offerings, creating a refined dining atmosphere. Additional eateries such as Casitas and El Café Mexicano provide beachside seafood and locally-inspired cuisine, making it easy to enjoy a variety of culinary experiences.

Wellness

Kempinski Hotel Cancún's Kayantá Spa offers a diverse range of treatments inspired by ancient Mayan techniques. Guests can access an Aqua Retreat Day Pass, which includes the use of the steam room, whirlpool, and cold pit. This spa environment promotes relaxation and rejuvenation, making it a key highlight of the hotel.

Location

Located in the Hotel Zone of Cancún, the hotel provides stunning views of the Caribbean Sea. Just 20 minutes from Cancun International Airport, accessing the resort is convenient for travelers. The surrounding area is known for its beautiful beaches, shopping, and cultural attractions, enhancing the appeal for various guests.

Highlights

Location: Located in the Hotel Zone of Cancún

Rooms: Club Seafront Room with oceanfront views

Dining: AAA Five Diamond award-winning Fantino restaurant

Wellness: Kayantá Spa offering therapies with indigenous ingredients

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Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations
Deluxe Seafront Double Room
2 persons
41 m² 
2 Double beds
Bathtub
Balcony
Deluxe Seaside Double Room
2 persons
41 m² 
2 Double beds
Bathtub
Balcony
Club Seafront Double Room
2 persons
41 m² 
2 Double beds
Bathtub
Balcony
Deluxe Seaside King Room
2 persons
41 m² 
1 King-size bed
Bathtub
Balcony
Click button to see more rooms
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Room Availability & Price Calendar

Find availability and check prices for your dates now!

Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Yoga class
  • Sports trainer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
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Dining Onsite

Kempinski Hotel Cancun offers an exquisite culinary landscape where guests can indulge in a variety of authentic dining experiences ranging from intimate fine dining to casual beachside meals. Each venue prides itself on unique flavors, cultural influences, and thoughtfully crafted menus, inviting travelers to savor the essence of culinary artistry while enjoying welcoming ambiances.
Kempinski Hotel Cancun Restaurant photo
Kempinski Hotel Cancun Restaurant photo

Fantino

Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Features a Tasting Menu with selected dishes inspired by Mediterranean cuisine, surrounded by a warm and inviting atmosphere perfect for dinner.
Reservation
Recommended
Open for dinner, 18:30 - 23:00, Monday to Saturday.

The Club Grill

International
Ambiance
Traditional
Key Offerings
Enjoy a diverse selection of international dishes in a classic setting, ideal for elevating any evening with great company.
Reservation
Recommended
Open for dinner, 18:30 - 23:00, Monday to Saturday.

Casitas

American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
A romantic dining experience featuring savory steaks and fresh seafood, perfect for intimate dinners under the stars.
Reservation
Recommended
Open for dinner, 19:00 - 23:00, Monday to Saturday.

El Café Mexicano

Mexican
Ambiance
Casual and vibrant
Key Offerings
Savor authentic Mexican flavors in a relaxed environment with a selection of hearty breakfast and lunch options served with a local touch.
Reservation
Not needed
Open for breakfast and lunch, 07:00 - 17:00, Monday to Saturday.

D-Lounge

Seafood, Sushi
Ambiance
Modern
Key Offerings
Enjoy a chic atmosphere with a newly designed raw bar, offering fresh sushi and cocktails, perfect for evening gatherings and late-night bites.
Reservation
Recommended
Open for dinner and cocktail hour, 17:00 - 00:00, Monday to Saturday.

The Caribe Bar and Grill

American
Ambiance
Family friendly
Key Offerings
A casual spot for families, serving breakfast, lunch, and dinner with a diverse American menu, perfect for all-day dining.
Reservation
Not needed
Open for breakfast, lunch, and dinner, 09:00 - 18:00, Monday to Saturday.

Location

Retorno Del Rey 36, Cancun, Mexico, 77500
Map view
Retorno Del Rey 36, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
500 m
Night club
H Roof
430 m
Restaurants
Harry's
430 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
360 m
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
10 m
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
10 m
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
10 m
The Ritz-Carlton
Porfirio's Cancun
480 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
30 m
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
30 m
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
330 m
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
340 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
340 m
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
610 m
Blvd Kukulcan Km 12
Explore Cancun
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Museo Subacuatico de Arte
Museo Subacuatico de Arte
9-minute walk
Underwater art exhibits and coral installations designed to promote reef conservation. Great for snorkelers and divers.
Dolphinaris Cancun
6-minute walk
Interactive dolphin experiences in a safe environment, ideal for families. Notable for memorable encounters with marine life.
Mayan Museum of Cancun
Mayan Museum of Cancun
5-minute drive
Ancient Mayan artifacts and exhibits highlighting Cancun's heritage. Offers guided tours and free admission on select days.
Playa Marlin
Playa Marlin
19-minute walk
Stunning beach known for its soft sand and clear waters. Great spot for sunbathing or taking a refreshing swim.
Water Sports at Playa Ballenas
6-minute walk
Jet skiing and paddleboarding available at Playa Ballenas. Rentals are nearby, ideal for thrill-seekers.
Relaxation at Spa
1-minute walk
On-site spa offers massage and wellness treatments. Perfect for guests seeking relaxation and rejuvenation.
Puerto Madero
Puerto Madero
5-minute walk
Fine dining specializing in seafood with a vibrant atmosphere. Signature dish: grilled octopus, reservations recommended.
Harry's
Harry's
6-minute walk
Steakhouse known for its upscale décor and prime cuts. House specialties include Wagyu beef and gourmet sides.
The Caribe Bar & Grill
The Caribe Bar & Grill
1-minute walk
Casual dining with a diverse menu featuring local favorites. Offers vegetarian options and beach views.
H Roof
H Roof
6-minute walk
Chic rooftop bar featuring stunning views of Cancun's sunset. Popular for cocktails and live DJ performances.
Interactive Aquarium
Interactive Aquarium
3-minute drive
Educational and fun for all ages with interactive exhibits and touch pools. Great family-friendly atmosphere.
Getting around
City Centre
Cancun17 min  ·  10.9 km
Airports
Cancun (CUN)28 min  ·  18.1 km
Isla Mujeres (ISJ)48 min  ·  31.4 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
Questions of the users
About Kempinski Hotel Cancun
Are children accommodated at the hotel with suitable bedding options available?
12 November 2024
Cribs and rollaway beds are available for families traveling with children.
Is there an all-inclusive meal option available at the property?
5 January 2025
Dining options include the European Plan, and additional packages that encompass various food and beverage outlets can be arranged. For detailed inquiries, contacting the hotel is recommended.
What amenities are included in the club level experience?
8 February 2025
Guests at the club level enjoy complimentary presentations including breakfast, light lunch, afternoon tea, hors d'oeuvres, and a candy cart, as well as access to a full bar.
Can groups of more than four people be accommodated in adjoining rooms or suites?
14 March 2024
Adjoining rooms and suites are available, including a spacious three-bedroom suite for larger groups.
What transportation services are available to and from the airport, and is there a meal package option?
20 January 2025
Round-trip transportation is available for $150 USD, and the Endless Flavors package offers breakfast, lunch, and dinner at $225 USD plus tax and service charges per person each day.
Does the hotel feature outdoor dining options in light of current health guidelines?
27 December 2024
Yes, the restaurant Casitas offers outdoor dining along the beach, providing a delightful seaside experience.
Are there health and safety protocols in place for guests in public areas?
11 April 2025
Face masks are mandatory in all public areas to ensure guest safety.
Are meals included in the room rate, or are they an additional cost?
3 February 2025
Meals are typically not included in the room rate unless a specific food and beverage package is selected.
Do children stay for free if sharing a room with adults, and how does this impact room occupancy?
17 October 2024
Children aged 0-5 stay free when sharing a room with their parents, but they do count towards the maximum occupancy limits.
What is the overall size of the standard guest rooms and suites?
1 December 2024
Regular rooms typically measure 41 m² (441 ft²), while suites reach up to 82 m² (882 ft²).

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