Kempinski Hotel Cancun * 5-Star Beachfront

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Kempinski Hotel Cancun Exterior photo The photo is an aerial view of a large, luxurious beachfront resort. The resort features multiple interconnected buildings, likely hotel wings, with a consistent architectural style. They are light beige or cream colored with numerous balconies facin

Kempinski Hotel Cancun Exterior photo This is a beautiful, serene photograph capturing a tropical sunset scene, likely at a resort or beach destination.

The foreground is dominated by a line of rustic, open-sided thatched huts or cabanas, set up along a sandy beach. These structures app

Kempinski Hotel Cancun Exterior photo This is a bright, well-lit photo of a bathroom vanity countertop, featuring several items related to personal care.

In the foreground, there is a small, white, textured ceramic dish containing a white, circular bar of soap labeled "Solstice Fragranc

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Key details

About Resort

Retorno Del Rey 36, Cancun, 77500

Steps from the beach

Perfect

9.2

9.4

/10

4.6

4.3

Loved by Kempinski Hotel Cancun guests

Attentive staff

Immaculate grounds

Delicious breakfast

Comfortable beds

"The beach was underpopulated and the service was extremely attentive."

jackmirtexas from United States

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"The rooms are quite large, nicely decorated, and very comfortable All rooms are see view which was amazing."

Angie A from Canada

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"The Club Level food offerings were tasty and fresh, much better than the resort we'd come from."

Liz from United States

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5-star luxury beachfront resort in Cancun

Amenities

Kempinski Hotel Cancún offers a luxurious experience with a beachfront location along pristine white sands. Guests can enjoy access to the award-winning Kayantá Spa, which provides wellness treatments using indigenous ingredients from the Yucatán Peninsula. The hotel also provides various indoor and outdoor event spaces, suitable for business meetings, weddings, and social gatherings.

Rooms

The hotel features beautifully appointed rooms with stunning views of the Caribbean Sea. The Deluxe Seaside Room offers approximately 441 square feet of space, while the Club Seafront Room provides immediate access to a private Club Lounge. These rooms are equipped with luxurious marble bathrooms and amenities including Salvatore Ferragamo(R) bath products, ensuring a comfortable stay.

Dining

Dining options include the AAA Five Diamond award-winning Fantino restaurant, which serves Mediterranean cuisine. The Club Grill & Jazz Supper Club features live jazz music alongside gourmet offerings, creating a refined dining atmosphere. Additional eateries such as Casitas and El Café Mexicano provide beachside seafood and locally-inspired cuisine, making it easy to enjoy a variety of culinary experiences.

Wellness

Kempinski Hotel Cancún's Kayantá Spa offers a diverse range of treatments inspired by ancient Mayan techniques. Guests can access an Aqua Retreat Day Pass, which includes the use of the steam room, whirlpool, and cold pit. This spa environment promotes relaxation and rejuvenation, making it a key highlight of the hotel.

Location

Located in the Hotel Zone of Cancún, the hotel provides stunning views of the Caribbean Sea. Just 20 minutes from Cancun International Airport, accessing the resort is convenient for travelers. The surrounding area is known for its beautiful beaches, shopping, and cultural attractions, enhancing the appeal for various guests.

Highlights

Location: Located in the Hotel Zone of Cancún

Rooms: Club Seafront Room with oceanfront views

Dining: AAA Five Diamond award-winning Fantino restaurant

Wellness: Kayantá Spa offering therapies with indigenous ingredients

“This beachfront property clearly aims to impress, especially with its AAA Five-Diamond dining; the cuisine alone warrants a visit. Exclusive beach access and Mayan-inspired spa treatments add to its appeal. It seems ideal for travelers seeking both luxury and cultural immersion in Cancun.”

Olivia StoneManaging Editor at Familyresort

Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations

Deluxe Seafront Double Room
2 persons
41 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Deluxe Seaside Double Room
2 persons
41 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Deluxe Seafront King Room
2 persons
41 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

Show all rooms

Room Availability & Price Calendar

Find availability and check prices for your dates now!

July 2026 - July 2027

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Check-in/ Check-out

Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Golf course
Yoga class
Sports trainer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower

Dining Onsite

Kempinski Hotel Cancun offers an exquisite culinary landscape where guests can indulge in a variety of authentic dining experiences ranging from intimate fine dining to casual beachside meals. Each venue prides itself on unique flavors, cultural influences, and thoughtfully crafted menus, inviting travelers to savor the essence of culinary artistry while enjoying welcoming ambiances.

Kempinski Hotel Cancun Restaurant photo This is a photo of a formal dining room with a large, oval wooden table as the centerpiece. The table is polished to a high shine and is surrounded by eight upholstered chairs with light beige fabric and wooden frames.

The room has light pink walls

Fantino

Mediterranean, Seafood

Ambiance

Traditional, Romantic

Key Offerings

Features a Tasting Menu with selected dishes inspired by Mediterranean cuisine, surrounded by a warm and inviting atmosphere perfect for dinner.

Reservation

Recommended

Open for dinner, 18:30 - 23:00, Monday to Saturday.

The Club Grill

International

Ambiance

Traditional

Key Offerings

Enjoy a diverse selection of international dishes in a classic setting, ideal for elevating any evening with great company.

Reservation

Recommended

Open for dinner, 18:30 - 23:00, Monday to Saturday.

Casitas

American, Seafood, Steakhouse

Ambiance

Romantic

Key Offerings

A romantic dining experience featuring savory steaks and fresh seafood, perfect for intimate dinners under the stars.

Reservation

Recommended

Open for dinner, 19:00 - 23:00, Monday to Saturday.

El Café Mexicano

Mexican

Ambiance

Casual and vibrant

Key Offerings

Savor authentic Mexican flavors in a relaxed environment with a selection of hearty breakfast and lunch options served with a local touch.

Reservation

Not needed

Open for breakfast and lunch, 07:00 - 17:00, Monday to Saturday.

D-Lounge

Seafood, Sushi

Ambiance

Modern

Key Offerings

Enjoy a chic atmosphere with a newly designed raw bar, offering fresh sushi and cocktails, perfect for evening gatherings and late-night bites.

Reservation

Recommended

Open for dinner and cocktail hour, 17:00 - 00:00, Monday to Saturday.

Kempinski Hotel Cancun Location

Retorno Del Rey 36, Cancun, 77500

Explore Cancun

Local Highlights

Museo Subacuatico de Arte

9-minute walk

Underwater art exhibits and coral installations designed to promote reef conservation. Great for snorkelers and divers.

Dolphinaris Cancun

6-minute walk

Interactive dolphin experiences in a safe environment, ideal for families. Notable for memorable encounters with marine life.

Mayan Museum of Cancun

5-minute drive

Ancient Mayan artifacts and exhibits highlighting Cancun's heritage. Offers guided tours and free admission on select days.

Playa Marlin

19-minute walk

Stunning beach known for its soft sand and clear waters. Great spot for sunbathing or taking a refreshing swim.

Water Sports at Playa Ballenas

6-minute walk

Jet skiing and paddleboarding available at Playa Ballenas. Rentals are nearby, ideal for thrill-seekers.

Relaxation at Spa

1-minute walk

On-site spa offers massage and wellness treatments. Perfect for guests seeking relaxation and rejuvenation.

Puerto Madero

5-minute walk

Fine dining specializing in seafood with a vibrant atmosphere. Signature dish: grilled octopus, reservations recommended.

Harry's

6-minute walk

Steakhouse known for its upscale décor and prime cuts. House specialties include Wagyu beef and gourmet sides.

The Caribe Bar & Grill

1-minute walk

Casual dining with a diverse menu featuring local favorites. Offers vegetarian options and beach views.

H Roof

6-minute walk

Chic rooftop bar featuring stunning views of Cancun's sunset. Popular for cocktails and live DJ performances.

Interactive Aquarium

3-minute drive

Educational and fun for all ages with interactive exhibits and touch pools. Great family-friendly atmosphere.

Getting around

City Centre
Cancun 17 min · 6.8 mi
Airports
Cancun (CUN) 27 min · 11.2 mi
Isla Mujeres (ISJ) 48 min · 19.5 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of US$40 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Japanese, Russian

Year renovated:

2006

Number of floors:

Number of rooms:

363

Former name

The Ritz-Carlton, Cancun

Resort Reviews & Family Ratings

Guest Reviews on Their Family Resort Experience

Review score

Based on 954 verified reviews

9.1 /10

Perfect

89 %

Recommend

Breakfast

9.2/10

Cleanliness

9.5/10

Comfort

9.6/10

Facilities

9.2/10

Free WiFi

9.5/10

Location

9.5/10

Paid Wi-Fi

10.0/10

Staff

9.5/10

Value for money

8.7/10

Pros

Helpful staff

Clean beach

Delicious food

Room service

Cons

Room issues

Small water bottles

based on 3890 reviews

4.5/5

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Questions of the users

About Kempinski Hotel Cancun

Are children accommodated at the hotel with suitable bedding options available?

12 November 2024

Cribs and rollaway beds are available for families traveling with children.

Is there an all-inclusive meal option available at the property?

5 January 2025

Dining options include the European Plan, and additional packages that encompass various food and beverage outlets can be arranged. For detailed inquiries, contacting the hotel is recommended.

What amenities are included in the club level experience?

8 February 2025

Guests at the club level enjoy complimentary presentations including breakfast, light lunch, afternoon tea, hors d'oeuvres, and a candy cart, as well as access to a full bar.

Can groups of more than four people be accommodated in adjoining rooms or suites?

14 March 2024

Adjoining rooms and suites are available, including a spacious three-bedroom suite for larger groups.

What transportation services are available to and from the airport, and is there a meal package option?

20 January 2025

Round-trip transportation is available for $150 USD, and the Endless Flavors package offers breakfast, lunch, and dinner at $225 USD plus tax and service charges per person each day.

Does the hotel feature outdoor dining options in light of current health guidelines?

27 December 2024

Yes, the restaurant Casitas offers outdoor dining along the beach, providing a delightful seaside experience.

Are meals included in the room rate, or are they an additional cost?

3 February 2025

Meals are typically not included in the room rate unless a specific food and beverage package is selected.

What is the overall size of the standard guest rooms and suites?

1 December 2024

Regular rooms typically measure 41 m2 (441 ft2), while suites reach up to 82 m2 (882 ft2).